Testimonials

  • I love this place! I'm from northern Virginia and have been getting Brazilian bikini waxes regularly. When I came to Norfolk, it did not take me long to find this beautiful spa! Nicki has been doing my waxes and she does a superb job! As of lately I have been going to Starla, she's extremely detail oriented and easy conversation! Perfect to keep your mind off the pain. The staff is knowledgeable about their craft and the store is a reflection of Nicki's hard work. Every time I go in, there are new elegant products for me to try! The place is clean! It smells nice! It's trendy! The staff is fantastic!

    You won't be disappointed. I shouldn't have said this much, I'm letting you in on my biggest secret.
    I love this place! I'm from northern Virginia and have been getting Brazilian bikini waxes regularly. When I came to Norfolk, it did not take me long to find this beautiful spa! Nicki has been doing my waxes and she does a superb job! As of lately I have been going to Starla, she's extremely detail oriented and easy conversation! Perfect to keep your mind off the pain. The staff is knowledgeable about their craft and the store is a reflection of Nicki's hard work. Every time I go in, there are new elegant products for me to try! The place is clean! It smells nice! It's trendy! The staff is fantastic!

    You won't be disappointed. I shouldn't have said this much, I'm letting you in on my biggest secret.

    - Jessica J. Yelp Review

  • This place gets 10 stars if I could give them!

    I have had a few Brazilians in the past but this one is, hands down, the BEST I have ever had. I saw Tiffany who was very sweet and a great conversationalist (great for keeping my mind off of what was going on "down there")! She used a combination of hard wax, strips, and plucking to be completely thorough, and I mean thorough! Very pleased with my experience. The decor was beautiful, relaxing, and the place smelled good to boot! The pain level was 10 times less than any other Brazilian I've received. At the end of my service, Tiffany applied this cooling lotion that felt like MAGIC! You have got to visit this place. It's worth every penny!!!
    This place gets 10 stars if I could give them!

    I have had a few Brazilians in the past but this one is, hands down, the BEST I have ever had. I saw Tiffany who was very sweet and a great conversationalist (great for keeping my mind off of what was going on "down there")! She used a combination of hard wax, strips, and plucking to be completely thorough, and I mean thorough! Very pleased with my experience. The decor was beautiful, relaxing, and the place smelled good to boot! The pain level was 10 times less than any other Brazilian I've received. At the end of my service, Tiffany applied this cooling lotion that felt like MAGIC! You have got to visit this place. It's worth every penny!!!

    - Ashley L. Yelp Review

  • The best in Hampton Roads! The ladies at Smooth always take care of me. They're super sweet, professional and comforting. Nickie's technique makes it almost painless. Before Heather moved, she was fantastic as well. Tiffany is great, too. The wax is at a comfortable temperature and doesn't stick to my skin. Recovery time is minimal. Online scheduling and paying with Square are convenient. While waiting, I browse through the products, such as perfumes, lotions and skin care lines. I'm excited that Smooth is expanding its treatment rooms and retail space. The decor is French country chic, feminine and relaxing. I've been going here for almost two years. I've recommended Smooth to a few of my girlfriends, and they've also liked this place.
    The best in Hampton Roads! The ladies at Smooth always take care of me. They're super sweet, professional and comforting. Nickie's technique makes it almost painless. Before Heather moved, she was fantastic as well. Tiffany is great, too. The wax is at a comfortable temperature and doesn't stick to my skin. Recovery time is minimal. Online scheduling and paying with Square are convenient. While waiting, I browse through the products, such as perfumes, lotions and skin care lines. I'm excited that Smooth is expanding its treatment rooms and retail space. The decor is French country chic, feminine and relaxing. I've been going here for almost two years. I've recommended Smooth to a few of my girlfriends, and they've also liked this place.

    - Jennifer D. Yelp Review

  • Every time I have an appointment Nikki tells me about this awesome wax pass she does. When it was recently offered, I was a little disappointed Nikki's passes sold out so quickly. The receptionist recommended Jasmine and I had my first appointment with her last week.

    Jasmine was super gentle and did a great job. After my wax pass is up, I'm thinking about continuing my appointments with her.

    You know a business is great when you can't decide who you want your appointments with.
    Every time I have an appointment Nikki tells me about this awesome wax pass she does. When it was recently offered, I was a little disappointed Nikki's passes sold out so quickly. The receptionist recommended Jasmine and I had my first appointment with her last week.

    Jasmine was super gentle and did a great job. After my wax pass is up, I'm thinking about continuing my appointments with her.

    You know a business is great when you can't decide who you want your appointments with.

    - Maureen G. Yelp review

  • Best waxing experience I've had a long time. Nickie was wonderful! She is fast and put all waxing jitters at ease.

    Since I walked in the place had me impressed with its decoration and wonderful spa smell. The moment I knew I was at the right place was when I saw that Nickie does not double dip the waxing sticks; instead she used a new one everytime. This, in my opinion, if VERY hygenic and speaks wonders of a place.

    If its your first time, new to the area, or looking for a new place, don't waste your time and try this place out.
    Best waxing experience I've had a long time. Nickie was wonderful! She is fast and put all waxing jitters at ease.

    Since I walked in the place had me impressed with its decoration and wonderful spa smell. The moment I knew I was at the right place was when I saw that Nickie does not double dip the waxing sticks; instead she used a new one everytime. This, in my opinion, if VERY hygenic and speaks wonders of a place.

    If its your first time, new to the area, or looking for a new place, don't waste your time and try this place out.

    - Jessica G. Yelp Review

  • Run don't walk and get your Brazilian bikini wax from here! I have gotten bikini waxes for the past 7 years in over 5 different states. I have been to a couple places in VA before finding smooth and it was a massacre ( think waxing the same sensitive area up to three times, then getting the tweezers after that.)
    It's amazing how less painful smooth makes this process, with most of the reviews being 5 stars, its a WIN!
    Run don't walk and get your Brazilian bikini wax from here! I have gotten bikini waxes for the past 7 years in over 5 different states. I have been to a couple places in VA before finding smooth and it was a massacre ( think waxing the same sensitive area up to three times, then getting the tweezers after that.)
    It's amazing how less painful smooth makes this process, with most of the reviews being 5 stars, its a WIN!

    - Bonnie H. Yelp Review

  • I absolutely love this place. The shop itself is sparkling clean and very well decorated. The staff is very polite, and my eyebrow/lip wax was so relaxing. The waxing bed that you lay down on is so comfortable and the waxing room is dimly lit and smells great.

    They use an iPad and square card reader to take your credit card payment which is so high tech and easy to use. I just clicked the percentage of tip I wanted to give, signed using my finger and then they emailed me my receipt. I love absolutely every aspect of this business. I cannot wait to book another appointment and come back.
    I absolutely love this place. The shop itself is sparkling clean and very well decorated. The staff is very polite, and my eyebrow/lip wax was so relaxing. The waxing bed that you lay down on is so comfortable and the waxing room is dimly lit and smells great.

    They use an iPad and square card reader to take your credit card payment which is so high tech and easy to use. I just clicked the percentage of tip I wanted to give, signed using my finger and then they emailed me my receipt. I love absolutely every aspect of this business. I cannot wait to book another appointment and come back.

    - Casey A. Yelp Review

  • Awesome location! The decor is very tastefully done and the place very clean!

    The girl in the front was wonderfully friendly & set a good relaxing vibe which is a good thing because the last thing you want to feel is uneasy right before hair is ripped from your body.

    Nickie, the owner & esthetician was very warm she made conversation through the whole waxing process & was very thorough in explaining what she was doing.

    My first Brazilian, piece of cake! Eyebrows, fabulous!

    I believe this will be my new go to place for waxing and maybe even a facial here and there.
    Awesome location! The decor is very tastefully done and the place very clean!

    The girl in the front was wonderfully friendly & set a good relaxing vibe which is a good thing because the last thing you want to feel is uneasy right before hair is ripped from your body.

    Nickie, the owner & esthetician was very warm she made conversation through the whole waxing process & was very thorough in explaining what she was doing.

    My first Brazilian, piece of cake! Eyebrows, fabulous!

    I believe this will be my new go to place for waxing and maybe even a facial here and there.

    - Angie K. Yelp Review

  • So just yesterday I decided to get my very first Brazilian Biking Wax and upper leg by Starla. SHE IS AMAZING!!!! The ambiance was so peaceful and had music playing in their beautiful spa setting. I felt like I was being treated like a queen. Prior to my waxing I was extremely nervous about showing my lady garden to a complete stranger and I am a NATURAL RED HEAD WITH VERY SENSITIVE SKIN. My hair is coarse and even with that said I am completely satisfied with my results. I loved how we kept conversation going throughout the appointment and I tried to joke around a little bit to ease my nerves. WORKED GREAT! If you plan on getting waxed be sure to take it easy and wear pajamas afterwards...maybe even treat yourself to some ice cream!! Schedule with Starla TODAY you will not regret it at all!!
    So just yesterday I decided to get my very first Brazilian Biking Wax and upper leg by Starla. SHE IS AMAZING!!!! The ambiance was so peaceful and had music playing in their beautiful spa setting. I felt like I was being treated like a queen. Prior to my waxing I was extremely nervous about showing my lady garden to a complete stranger and I am a NATURAL RED HEAD WITH VERY SENSITIVE SKIN. My hair is coarse and even with that said I am completely satisfied with my results. I loved how we kept conversation going throughout the appointment and I tried to joke around a little bit to ease my nerves. WORKED GREAT! If you plan on getting waxed be sure to take it easy and wear pajamas afterwards...maybe even treat yourself to some ice cream!! Schedule with Starla TODAY you will not regret it at all!!

    - Kaitlan J. Yelp Review

  • Nikki is my girl and she is A-MA-ZING! I have referred many of friends that also love her. I was scared the first time I went but she puts your mind at ease and nothing is awkward.

    Easy online booking and she also always gives me great pointers about my skin and what she thinks might help!

    After finding smooth I would never ever go anywhere else but here!
    Nikki is my girl and she is A-MA-ZING! I have referred many of friends that also love her. I was scared the first time I went but she puts your mind at ease and nothing is awkward.

    Easy online booking and she also always gives me great pointers about my skin and what she thinks might help!

    After finding smooth I would never ever go anywhere else but here!

    - Nicole N. Yelp Review

  • Went here on a last minute whim to get my eyebrows done after looking all over Virginia Beach and I'm so glad I did. I wasn't aware that the establishment was appointment-only but Nikki was so gracious about it and got me in. I'm so happy she did, my eyebrows are NEVER symmetrical, and now they are! She was great about explaining how she was going to shape them before she did it, which is something I've never experienced before. The place is beautiful, tranquil decor and they have my favorite tea.
    Went here on a last minute whim to get my eyebrows done after looking all over Virginia Beach and I'm so glad I did. I wasn't aware that the establishment was appointment-only but Nikki was so gracious about it and got me in. I'm so happy she did, my eyebrows are NEVER symmetrical, and now they are! She was great about explaining how she was going to shape them before she did it, which is something I've never experienced before. The place is beautiful, tranquil decor and they have my favorite tea.

    - Emily W. Yelp Review