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Scheduling Policies

By booking, I acknowledge that I have read and understand Smooth’s policies.
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LATE ARRIVALS/NO MASK ON ARRIVAL

If you are late for your appointment, your scheduled service is not guaranteed and will likely need to to be rescheduled OR changed.
Please arrive early/on time.

UPDATED MAY 15 2020

If you arrive to your appointment without a mask, it will be considered a late cancellation and all policies apply.

Due to high demand & limited availability NO SHOWS will be unable to rebook until further notice.



FEES:
  • 1 No Show/cancellations in less than 2 hours of appointment time:
$15 fee
  • 2 No shows/cancellations in less than 2 hours of appointment time:
$15 fee + credit card required for booking.
  • 3 No shows: 100% of service fee charged to card on file.
If cancelled less than 24 hours of appointment: 50% of service fee charged to card on file.
​

ADDITIONAL INFORMATION

  • Once appointment is scheduled, all policies apply even if text/email reminder was not received.
  • Late arrivals that incur a service change or no service performed are considered a late cancel and policies will apply.
  • We reserve the right to refuse service if policies are not adhered to or if repeated no shows, late cancels and/or late arrivals occur

    All outstanding balances must be paid in full before any future appointments may be reserved/services received.
  • Home
  • Services/BOOK ONLINE
  • FAQ
  • Contact/Locations
  • Scheduling Policies
  • SHOP ONLINE
  • WHAT TO EXPECT FROM WAXING
  • Important Covid 19 Policies