LATE ARRIVALS/NO MASK ON ARRIVAL
If you are late for your appointment, your scheduled service is not guaranteed and will likely need to to be rescheduled OR changed.
Please arrive early/on time.
UPDATED MAY 15 2020
If you arrive to your appointment without a mask, it will be considered a late cancellation and all policies apply.
Due to high demand & limited availability NO SHOWS will be unable to rebook until further notice.
- 1 No Show/cancellations in less than 2 hours of appointment time:
- 2 No shows/cancellations in less than 2 hours of appointment time:
- 3 No shows: 100% of service fee charged to card on file.
- Once appointment is scheduled, all policies apply even if text/email reminder was not received.
- Late arrivals that incur a service change or no service performed are considered a late cancel and policies will apply.
- We reserve the right to change any client status to walk in only if any policies are not adhered to or if repeated no shows, late cancels and/or late arrivals occur
All outstanding balances must be paid in full before any future appointments may be reserved/services received.
We promise to do our best to make you feel as comfortable as possible during your service.
We know you've chosen us because you trust that you will receive excellent service and we're here to deliver!