CURRENT JOB OPENINGS
We're growing our smooth family!
If you're interested in joining our team, be sure to read the following in it's entirety and follow the steps below to apply.
We're excited to hear from you!
If you're interested in joining our team, be sure to read the following in it's entirety and follow the steps below to apply.
We're excited to hear from you!
Job Title: Front Desk Associate
Location: Smooth, Norfolk
Hours: 20-35 hours/week. 2 Positions available.
Position Overview:
As one of the most important roles in our locally owned company the Front Desk position is the first impression clients have of our business. A warm smile, ability to quickly and efficiently book appointments, politely answer and address client questions, and work as a proactive and supportive team member are all required.
What We Do:
As a female led business our passion is helping women feel comfortable and confident in their own skin. We do this by providing skin care & waxing services with a specialization in Brazilian waxing. We’ve won several awards over the years and our business is continuing to grow.
What You Can Expect From Us:
We believe that a comfortable working environment brings out the best in people. We hire good people, treat them with respect and expect that in return. You won’t be micromanaged, but you will be expected to be the best that we know you can be. Bring your A game and we’ll be behind you 100%.
A Typical Day May Include:
1. Email resume to smooth.apply@gmail.com
2. Include 3 references with contact information on your resume.
3. IMPORTANT: Complete the questionnaire at the bottom of this page to finalize your application.
Location: Smooth, Norfolk
Hours: 20-35 hours/week. 2 Positions available.
Position Overview:
As one of the most important roles in our locally owned company the Front Desk position is the first impression clients have of our business. A warm smile, ability to quickly and efficiently book appointments, politely answer and address client questions, and work as a proactive and supportive team member are all required.
What We Do:
As a female led business our passion is helping women feel comfortable and confident in their own skin. We do this by providing skin care & waxing services with a specialization in Brazilian waxing. We’ve won several awards over the years and our business is continuing to grow.
What You Can Expect From Us:
We believe that a comfortable working environment brings out the best in people. We hire good people, treat them with respect and expect that in return. You won’t be micromanaged, but you will be expected to be the best that we know you can be. Bring your A game and we’ll be behind you 100%.
A Typical Day May Include:
- Answering/making client phone calls.
- Booking appointments to maximize use of provider time.
- Receiving payments.
- Ensuring all booking policies are adhered to.
- Effectively communicate the details of our services and products to clients.
- Ensuring all client forms are properly documented.
- Proper client documentation.
- Informing clients of our membership program.
- Adhering to all COVID policies.
- Offering support to service providers.
- You’re able to see a problem before it becomes one and resolve it or let the appropriate team member know.
- You’re able to make people feel special. You remember their names, you’re authentic and respectful.
- You’re an incredible listener.
- You’re a fantastic communicator.
- You like structure.
- You know how to balance being friendly and approachable with professionalism.
- You have experience working in an administrative role, medical office, spa or scheduling capacity.
- You are nice as pie, but not a pushover.
- You’ve been called loyal.
- Common sense is a virtue to you.
- You’re ready to come to work and be excited to be the bright spot in someone’s day.
- You keep others people’s business to yourself and know that gossip is poisonous.
- You want work in a environment that has strict COVID policies to keep staff and clients safe.
1. Email resume to smooth.apply@gmail.com
2. Include 3 references with contact information on your resume.
3. IMPORTANT: Complete the questionnaire at the bottom of this page to finalize your application.